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Gicarnova
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Artificial intelligence

Process automation

Your tools, connected. Your team, set free.

We connect the applications you already use and automate repetitive tasks (invoices, emails, reports, CRM updates and spreadsheets) so that your team can spend its time on work that truly adds value.

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The challenge

Your team spends hours copying, pasting and checking data that could move on its own.

When your tools do not talk to each other, every piece of data passes through several hands. Work is duplicated, errors creep in and the important tasks are left waiting.

  • The same data is typed by hand into the CRM, the ERP and several spreadsheets.

  • Invoices, orders and emails are processed one by one.

  • Reports are compiled manually every week and arrive late.

  • A mistyped figure or a forgotten task costs time and customers.

The solution

Workflows that run in the background

We analyse how you work today, identify the tasks that repeat themselves and turn them into automated workflows that connect your applications. Where a task calls for judgement, we add artificial intelligence to read documents, sort emails or draft replies. You decide what is automated and what still goes through a person.

What is included

  • Process map

    We document your current processes and highlight which ones are worth automating first.

  • Bespoke workflows

    We design and build the workflows in n8n, Make or Zapier, depending on your case and your tools.

  • Integrations

    We connect your CRM, email, calendar, ERP, spreadsheets and any application that has an API.

  • AI inside the workflow

    Reading invoices and documents, sorting emails and drafting replies with AI.

  • Alerts and reports

    Notifications when something needs your attention, and reports that are generated and sent automatically.

  • Documentation and support

    We explain how each workflow works, then maintain and improve it over time.

Method

How we work

  1. Assessment

    We speak with you and your team, review the tools you use and choose the processes with the greatest impact.

  2. Design

    We map out each workflow step by step: what triggers it, what data it moves and where a person steps in.

  3. Build and testing

    We build the workflows and test them with real cases before switching them on.

  4. Launch and improvement

    We activate the workflows, monitor them and adjust them as your business evolves.

Applications

Examples by sector

Ideas of what this service can do for different businesses. These are examples, not completed projects.

  • Example

    Accountancy firms

    For example, an accountancy firm could receive its clients' invoices by email, extract the data with AI and record them in its accounting software without typing a thing.

  • Example

    E-commerce

    For example, an online shop could pass every order to its ERP, notify the warehouse and send the customer tracking details automatically.

  • Example

    Estate agents

    For example, an estate agency could collect enquiries from property portals, create them in its CRM and assign each one to the right agent as soon as it arrives.

Technology

Tools we work with

We choose each tool to suit your case and the systems your team already uses.

  • n8n
  • Make
  • Zapier
  • Google Workspace
  • Microsoft 365
  • HubSpot
  • Airtable
  • Notion
  • Slack
  • OpenAI
  • Claude
Questions and answers

Questions about this service

Which processes can be automated?

Almost any task that follows rules and repeats itself: entering data, sending emails, generating documents, updating the CRM or preparing reports. During the assessment we tell you which ones are worthwhile in your case.

Will I have to change the tools I use?

Usually not. We connect the applications you already use and will only suggest a new tool if it genuinely simplifies the work.

n8n, Make or Zapier: which one is right for me?

It depends on volume, complexity and where you want your data to be hosted. n8n can run on your own server; Make and Zapier are convenient cloud services. We recommend the right option before we start.

What happens if a workflow fails?

We set up alerts so that any error is spotted straight away and can be fixed. Each workflow is also documented, so you always know what it does.

Is my data safe?

We work with the minimum permissions required and explain which data passes through each workflow and where it is stored. If you prefer, n8n can run on your own infrastructure.

Next step

Shall we discuss your project?

Tell us what you need. We will reply in writing with a tailored, no-obligation proposal.

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